Privacy policy
Last updated: January 31, 2026
Mile High Furniture operates this website and store to provide you with our products and services (the “Services”). This Privacy Policy explains how we collect, use, and protect your personal information when you interact with us.
By using our website or Services, you agree to the practices described in this Privacy Policy.
SMS Opt In Details
If you provide your mobile phone number and explicitly opt in through our website contact form, you may receive transactional and marketing SMS messages from Mile High Furniture.
Transactional messages may include appointment confirmations, delivery updates, showroom scheduling, responses to inquiries, customer service notifications, and order related communications.
Marketing messages may include new inventory announcements, restock alerts, special offers, promotional discounts, and product availability notifications.
Message frequency may vary. Message and data rates may apply. Consent to receive SMS messages is not a condition of purchase.
You may opt out at any time by replying STOP. For assistance, reply HELP.
We maintain records of SMS consent.
Mobile Information Sharing Statement
Mobile phone numbers, SMS opt in data, SMS consent records, and text messaging originator information are never sold, shared, rented, or disclosed to third parties for marketing or promotional purposes.
Information may be shared only with service providers that support our operations, such as messaging platforms and customer service providers, and solely for the purpose of delivering our services.
Information We Collect
We may collect the following types of personal information:
• Name
• Address
• Phone number
• Email address
• Payment details
• Order history
• Communications with us
• Device and browser information
• Website usage and browsing activity
We collect information directly from you, automatically through your device and browser, and from service providers that support our business operations.
Cookies & Tracking Technologies
We use cookies, pixels, and similar tracking technologies to improve website functionality, analyze traffic, personalize content, and enhance user experience. These technologies may collect information such as browser type, device information, IP address, pages visited, and interactions with our website.
You may adjust your browser settings to refuse cookies. However, some parts of the website may not function properly if cookies are disabled.
How We Use Your Information
We use personal information to:
• Provide and operate our Services
• Process payments and fulfill orders
• Arrange delivery and pickups
• Respond to messages or questions
• Send order updates and important notifications
• Send marketing and promotional SMS messages when you explicitly opt in through our website
• Improve our website and customer experience
• Detect and prevent fraud
• Comply with legal requirements
How Your Information Is Shared
We only share personal information when necessary to run our business:
• With Shopify, which hosts our store
• With service providers who support our operations (payments, delivery, IT, email, customer service)
• When you direct us to (such as shipping your order)
• With our internal business team
• When required by law
• If our business is involved in a merger or transfer
Relationship With Shopify
Our website and store are hosted by Shopify. Shopify processes certain personal information so our store can operate. Shopify may use non-SMS information (such as browsing or purchase activity) to improve merchant features.
Mobile numbers and SMS consent information are not shared with other merchants or partners through Shopify.
For more information, see the Shopify Consumer Privacy Policy.
Links to Other Websites
Our website may link to external websites that we do not operate. We are not responsible for their privacy practices.
We do not provide any mobile numbers or SMS information to those external sites.
Children’s Privacy
Our Services are not intended for individuals under the age of 18. We do not knowingly collect personal information from minors. Users must be at least 18 years old to opt in to SMS communications.
Data Security & Handling
We implement reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, disclosure, alteration, or destruction. While we strive to protect your information, no method of transmission over the internet or electronic storage is completely secure.
How Long We Keep Information
We retain personal information as long as needed to provide our Services, comply with laws, resolve disputes, or maintain business records.
Your Rights
Depending on your location, you may have rights such as:
• Accessing your personal information
• Requesting deletion
• Requesting correction
• Opting out of marketing messages
• Requesting a copy of your data
To exercise these rights, contact us at the email below.
We do not discriminate against anyone who exercises these rights.
International Transfers
Your information may be processed or stored outside your country. We use approved legal protections when required.
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page.
Contact Us
For SMS related support, you may also reply HELP to any message.
If you have questions or want to exercise your privacy rights, contact us:
Email: contact@milehighfurniture.co
Address: Mile High Furniture
3106 West Hampden Avenue, Suite C
Englewood, CO 80110, US